Monica Allen

Monica Allen

Director of Strategic Planning and Evaluation

Monica R. Allen graduated from Hampton University and The College of William and Mary with a Bachelor of Arts and a Master of Arts in Psychology respectively, and she received her Doctor of Philosophy degree in Organization and Management – Business concentration from Capella University. She is currently the Director of Strategic Planning and Evaluation for Mecklenburg County – the most populous County in the State of North
Carolina. Her accountabilities focus on leading, developing and executing the County’s corporate performance management, strategic planning and program evaluation initiatives.

Her accomplishments in the role as Director include successfully implementing a three year strategic business planning framework for Mecklenburg County to include the development of the FY2017-2019 Corporate Strategic Business Plan and consulting with approximately 24 departments on their three-year strategic business plans also for FY2017-2019. Recently, Monica refined the strategic business planning framework and is now assisting the organization with development of the FY2020- 2022 strategic business plans (corporate and departments).

In addition to the success of designing and implementing a three-year strategic approach for moving the County forward, Monica has also implemented the first ever Performance Management System for the County, which was a multi-year engagement with the Microsoft Corporation. This effort has allowed the County to regularly and consistently monitor and manage performance throughout Mecklenburg County government.

Monica is also the owner of Insight Performance Management Group, LLC, which is a consulting firm specializing in change management, strategy development and execution, performance management, and organizational development. Her firm has primarily worked with non-profit organizations whereby she has helped with the development of strategic plans along with tactical plans that reference steps to effective execution of strategy. Her clients have included, but are not limited to, the Town of Chapel Hill, Promising Pages, EmpowHERment, Women’s Intercultural Exchange, and the YMCA of Greater Charlotte – Harris Y Branch. Some of her work has been pro bono as a means of giving back to her community.

Monica enjoys actively serving on various community Boards and serves as a mentor to several youth and adults in Charlotte, actively attends church, loves to travel, watch and attend sporting events, read mediation and spiritual books, and work as an Adjunct Instructor for the University of North Carolina at Chapel Hill – School of
Government. She was also recently appointed to serve as the National Forum for Black Public Administrators – Chair of Strategic Planning and was appointed to the Board of Directors for the Association for Strategic Planning. Both appointments occurred in 2019.

Monica was the recipient of the 2016 Charlotte Chamber of Commerce Young Professional Public Servant Award. She also recently won two awards for her work in strategic planning and performance management. She received the Association for Strategic Planning – 2017 Richard M. Goodman Award for Strategic Planning, as well as led efforts in performance management resulting in Mecklenburg County receiving the International City/County Management Association’s 2017 Certificate of Distinction for Performance Management. Her most recent recognition was as one of Mecklenburg Times 50 Most Influential Women in 2018.

Although Monica lived most of her childhood in Oklahoma City, she is a native of Chicago, Illinois. She currently resides in Charlotte, NC.

Podcast Music by Dj Quads

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